Service Code: PDS-504 | Department: Civil Supplies and Consumer Protection Department Purpose: The Removal of Family Member in Ration Card service enables existing ration card holders to remove a family member from their household ration card through the e-District portal. This service is designed for: – Families after death of a member (removal of deceased member) – Married daughters/sons who have moved to their spouse`s household – Members relocating permanently to another address/city – Members acquiring separate ration card (forming their own household) – Duplicate/ineligible entries needing correction in family records Required Information: Mandatory Details: – Registered Mobile Number (10-digit mobile linked to ration card) – OTP Verification (authentication via OTP sent to registered mobile) – Existing Ration Card Details (auto-fetched upon verification) – Family Member to be Removed (select from list of existing members) – Reason for Removal (specific reason for removal) – Supporting Documents (proof for reason of removal) Special Requirements: – Mobile OTP Verification: Application requires OTP verification on registered mobile number – Auto-Fetch Details: Ration card details automatically fetch from registered data upon OTP verification – Existing Card Required: Must have a valid existing ration card (Smart Card) – Reason Documentation: Must provide valid reason with supporting proof – Member Selection: Choose specific member(s) to be removed from the family list Step-by-Step Application Process: 1. Access the Portal: Login to the Tamil Nadu e-Sevai Portal (https://tnesevai.tn.gov.in) as an Operator 2. Navigate to Service: – Click on Services from the left panel – Select Civil Supplies and Consumer Protection Department from the department list – Click on PDS-504 Removal of Family Member in Ration Card 3. SECTION 1: Register Mobile Number Verification – Enter the registered 10-digit mobile number (linked to ration card) – Enter the Captcha code displayed on screen – Click Submit 4. SECTION 2: OTP Verification – An OTP (One-Time Password) will be sent to the registered mobile number – Enter the received OTP number in the provided field – Click Submit to verify – System verifies and proceeds to next step 5. SECTION 3: Select Member for Removal and Provide Reason – Upon OTP verification, existing family member list is displayed – Select the member to be removed from the family list – Enter the reason for removal with specific details: – Death of member (with date) – Marriage and relocation (daughter/son moving to spouse`s family) – Permanent relocation/migration to other place – Member obtaining separate ration card – Duplicate entry correction – Any other valid reason as per rules – Provide additional details relevant to the reason selected 6. Upload Supporting Documents: – Upload necessary documents based on removal reason: – Death certificate (for deceased members) – Marriage certificate (for married daughters relocating) – Proof of new address/ration card (for members moving out) – Affidavit/declaration (as applicable) – Any other supporting proof requested 7. SECTION 4: Declaration and Submission – Read and accept the declaration – Verify all details entered – Click Submit to submit the application 8. SECTION 5: Make Payment – Click Make Payment after document upload/submission – Service Fees will be displayed on payment page – Click Confirm Payment to proceed 9. SECTION 6: Download Acknowledgement Receipt – Acknowledgement receipt will be shown after successful payment – Click Print Receipt to download/print the receipt – Save the receipt using Transaction Number for future reference – Receipt contains application details and transaction information Document Requirements: Supporting Documents Needed (based on removal reason): For Death of Member: – Death Certificate (issued by competent authority) – Medical Certificate (if death certificate not available) – Burial/Cremation Certificate (in some cases) For Marriage and Relocation: – Marriage Certificate (registered or authorized) – Proof of new residence of the member (if available) – Affidavit from the member/family For Permanent Relocation/Migration: – Proof of new address (rental agreement, utility bill, etc.) – Declaration from the member about relocation – Employer certificate (if job relocation) For Member Obtaining Separate Ration Card: – Copy of new ration card application/approval – Declaration from member – Proof of separate residence For Duplicate Entry Correction: – Affidavit explaining duplicate entry – Proof that it`s the same person (if needed) General Documents: – Existing ration card copy – Aadhaar cards of remaining family members – Identity proof of applicant (head of family) Payment Details: – Service Fees: As displayed on payment page (includes e-Sevai Centre Charges) – Government Fees: As applicable – Payment Confirmation: Required to complete application After Submission: – Application Tracking: Status can be checked using Transaction Number/Application Number – Verification: Application will be verified by concerned officials – Field Verification: Possible physical verification in some cases – Approval: Processed by Civil Supplies Department – Update: Ration card updated with member removed – Smart Card Update: Existing smart card may need reprinting or endorsement – Notification: Applicant notified upon approval/completion Downloading/Checking Application Status: 1. Go to Check Status section on the portal 2. Enter Application Number or Transaction Number 3. Click Search to view current status 4. Track progress through various stages (submitted, under verification, approved, completed) Important Notes: – Mobile Registration: The mobile number used must be registered with the ration card – OTP Mandatory: OTP verification is compulsory for security and authentication – Head of Family: Application should ideally be made by head of family or authorized member – Accurate Reason: Provide specific and truthful reason for removal – Document Proof: Supporting documents mandatory based on removal reason – Death Cases: For deceased members, apply for removal as soon as possible to prevent misuse – Married Daughters: Common for daughters after marriage to be removed from parental ration card – Duplicate Cards: Members cannot be on two ration cards simultaneously – Benefit Impact: Removal may affect family`s ration quantity/eligibility – Member Consent: Where possible, obtain consent of member being removed – Verification: Officials may contact for additional verification – Processing Time: Varies based on reason and document verification Valid Reasons for Removal (Generally Accepted): – Death of family member – Marriage (daughter shifting to husband`s family) – Permanent relocation/migration to other district/state – Member obtaining separate ration card – Duplicate entry in same ration card – Member moving to old age home/institution – Court order (in special cases) – Government directive (for ineligible members) – Correction of errors (wrongly included member) Consequences of Removal: – Member removed will no longer receive ration benefits under this card – Family`s total entitlement may be recalculated – Removed member may be eligible to apply for separate ration card (if criteria met) – For deceased members, family may be eligible for ex-gratia/schemes (varies by state) – Removed member`s Aadhaar will be delinked from this ration card Assistance: – Apply Online: https://tnesevai.tn.gov.in – Visit: Nearest e-Sevai Centre / CSC Centre for application assistance – Help Desk: Contact Tamil Nadu e-Governance Agency for technical support This guide is based on the Tamil Nadu e-District User Manual (PDS-504). Government of Tamil Nadu.

Service Code: PDS-502 | Department: Civil Supplies and Consumer Protection Department Purpose: The Addition of New Family Member in Ration Card service enables existing ration card holders to add new family members to their household ration card through the e-District portal. This service is designed for: – Families with new births (newborn babies needing inclusion in ration card) – Newly married couples (spouse joining the household) – Elderly parents/family members moving in with the family – Adopted children requiring inclusion in family records – Any dependent family member not currently listed on the ration card Required Information: Mandatory Details: – Registered Mobile Number (10-digit mobile linked to ration card) – Smart Card Number (existing ration card number) – Details of new family member(s) (name, age, relationship, etc.) – Supporting documents for proof of relationship/identity Special Requirements: – Mobile OTP Verification: Application requires OTP verification on registered mobile number – Auto-Fetch Details: Applicant details automatically fetch from registered data upon OTP verification – Existing Card Required: Must have a valid existing ration card (Smart Card) – Relationship Proof: Must establish relationship with head of family – Document Upload: Supporting documents required for each new member added Step-by-Step Application Process: 1. Access the Portal: Login to the Tamil Nadu e-Sevai Portal (https://tnesevai.tn.gov.in) as an Operator 2. Navigate to Service: – Click on Services from the left panel – Select Civil Supplies and Consumer Protection Department – Click on PDS-502 Addition of New Family Member in Ration Card 3. SECTION 1: Register Mobile Number Verification – Enter the registered 10-digit mobile number – Enter the Captcha code – Click Submit 4. SECTION 2: OTP Verification – An OTP (One-Time Password) will be sent to the registered mobile number – Enter the received OTP number – System verifies and proceeds 5. SECTION 3: Applicant Details and Smart Card Number – After OTP verification, details auto-fetch – System displays existing applicant information – Smart Card Number appears automatically – Review details for accuracy 6. Card Related Service Request Service type is automatically set as “Addition of Family Member”. Proceed to add member details. 7. SECTION 4: Addition of New Family Members For each new member, provide: – Name – Relationship with head of family – Date of Birth/Age – Gender – Marital Status – Aadhaar number (if available) – Educational qualification (optional) – Occupation (optional) Click Save after each entry and repeat for additional members. 8. Accept Declaration and Submit – Review all details – Click Accept – Click Submit 9. Make Payment: – Click Make Payment – Review Service Fees – Click Confirm Payment 10. Download Acknowledgement Receipt: – Receipt appears after payment – Click Print Receipt – Save using Transaction Number Document Requirements: – Proof of relationship (birth certificate, marriage certificate, etc.) – Age proof for new member – Photograph (passport size) – Aadhaar card (if available) – Address proof (if required) – Existing ration card copy – Signed declaration form – Medical certificate (if applicable) After Submission: – Track using Transaction/Application Number – Officials verify application – Approval by Civil Supplies Department – Ration card updated upon approval Important Notes: – Mobile number must be registered with ration card – OTP verification is mandatory – Verify auto-fetched details carefully – Multiple members can be added in one application – Provide accurate and verifiable information – New members eligible for ration only after approval Assistance: Apply Online: https://tnesevai.tn.gov.in Visit nearest e-Sevai Centre / CSC Centre for support This guide is based on the Tamil Nadu e-District User Manual (PDS-502). Government of Tamil Nadu.