Service Code: PDS-502 | Department: Civil Supplies and Consumer Protection Department Purpose: The Addition of New Family Member in Ration Card service enables existing ration card holders to add new family members to their household ration card through the e-District portal. This service is designed for: – Families with new births (newborn babies needing inclusion in ration card) – Newly married couples (spouse joining the household) – Elderly parents/family members moving in with the family – Adopted children requiring inclusion in family records – Any dependent family member not currently listed on the ration card Required Information: Mandatory Details: – Registered Mobile Number (10-digit mobile linked to ration card) – Smart Card Number (existing ration card number) – Details of new family member(s) (name, age, relationship, etc.) – Supporting documents for proof of relationship/identity Special Requirements: – Mobile OTP Verification: Application requires OTP verification on registered mobile number – Auto-Fetch Details: Applicant details automatically fetch from registered data upon OTP verification – Existing Card Required: Must have a valid existing ration card (Smart Card) – Relationship Proof: Must establish relationship with head of family – Document Upload: Supporting documents required for each new member added Step-by-Step Application Process: 1. Access the Portal: Login to the Tamil Nadu e-Sevai Portal (https://tnesevai.tn.gov.in) as an Operator 2. Navigate to Service: – Click on Services from the left panel – Select Civil Supplies and Consumer Protection Department – Click on PDS-502 Addition of New Family Member in Ration Card 3. SECTION 1: Register Mobile Number Verification – Enter the registered 10-digit mobile number – Enter the Captcha code – Click Submit 4. SECTION 2: OTP Verification – An OTP (One-Time Password) will be sent to the registered mobile number – Enter the received OTP number – System verifies and proceeds 5. SECTION 3: Applicant Details and Smart Card Number – After OTP verification, details auto-fetch – System displays existing applicant information – Smart Card Number appears automatically – Review details for accuracy 6. Card Related Service Request Service type is automatically set as “Addition of Family Member”. Proceed to add member details. 7. SECTION 4: Addition of New Family Members For each new member, provide: – Name – Relationship with head of family – Date of Birth/Age – Gender – Marital Status – Aadhaar number (if available) – Educational qualification (optional) – Occupation (optional) Click Save after each entry and repeat for additional members. 8. Accept Declaration and Submit – Review all details – Click Accept – Click Submit 9. Make Payment: – Click Make Payment – Review Service Fees – Click Confirm Payment 10. Download Acknowledgement Receipt: – Receipt appears after payment – Click Print Receipt – Save using Transaction Number Document Requirements: – Proof of relationship (birth certificate, marriage certificate, etc.) – Age proof for new member – Photograph (passport size) – Aadhaar card (if available) – Address proof (if required) – Existing ration card copy – Signed declaration form – Medical certificate (if applicable) After Submission: – Track using Transaction/Application Number – Officials verify application – Approval by Civil Supplies Department – Ration card updated upon approval Important Notes: – Mobile number must be registered with ration card – OTP verification is mandatory – Verify auto-fetched details carefully – Multiple members can be added in one application – Provide accurate and verifiable information – New members eligible for ration only after approval Assistance: Apply Online: https://tnesevai.tn.gov.in Visit nearest e-Sevai Centre / CSC Centre for support This guide is based on the Tamil Nadu e-District User Manual (PDS-502). Government of Tamil Nadu.

Service Code: PDS-501 | Department: Civil Supplies and Consumer Protection Department Purpose: The Application for New Ration Card service enables eligible households to apply for a new ration card through the e-District portal. This service is designed for: – Families/households without an existing ration card – Newly married couples establishing a separate household – Individuals/families who have recently moved to Tamil Nadu – Households that never possessed a ration card before – Eligible beneficiaries seeking access to public distribution system (PDS) benefits Required Information: Mandatory Details: – Applicant personal details (name, date of birth, gender, etc.) – Complete address (door number, street, locality, district, taluk, village) – Contact details (mobile number, email if available) – Family member details (all members to be included in the ration card) – Gas connection details (if applicable) Special Requirements: – Bilingual Form: Application can be filled in both Tamil and English languages – Family Details: Must provide complete information for all family members to be included – Gas Connection: Must declare existing LPG connection details (if any) – Address Proof: Required to verify residential address – Identity Proof: Required for applicant and all family members Step-by-Step Application Process: 1. Access the Portal: Login to the [Tamil Nadu e-Sevai Portal](https://tnesevai.tn.gov.in) as an Operator 2. Navigate to Service: – Click on Services from the left panel – Select Civil Supplies and Consumer Protection Department from the department list – Click on PDS-501 Application for New Ration Card 3. Fill Application Form – SECTION 1: Applicant Details and Address – Fill the form in both Tamil and English languages as required – Enter applicant`s personal details: – Name – Father`s/Spouse`s name – Date of birth – Gender – Marital status – Educational qualification – Occupation – Enter residential address with complete details: – Door/Flat number – Street name – Locality/Area – Landmark (if any) 4. SECTION 2: Contact Details and Location Information – Select District from dropdown menu – Select Taluk from dropdown menu – Select Village/Warard from dropdown menu – Enter Mobile Number (mandatory) – Enter Email ID (optional) – Enter Alternate Phone Number (if available) 5. SECTION 3: Addition of Family Members – Click Add Member to add each family member – For each member, provide: – Name – Relationship with head of family – Date of birth – Gender – Marital status – Aadhaar number (if available) – Educational qualification – Occupation – After filling details, click Save for each member – Added members appear in the list below – Repeat process to add all family members to be included in ration card 6. SECTION 4: Details of Gas Connection – Specify whether the household has an LPG connection (Yes/No) – If Yes, provide: – Gas connection number – Gas agency name – Gas agency code (if known) – Number of cylinders (subsidized/non-subsidized) 7. Submit Application: Click Submit after completing all sections 8. Make Payment: – Click Make Payment after submission – Service Fees will be displayed on payment page – Click Confirm Payment to proceed 9. Download Acknowledgement Receipt: – Acknowledgement receipt will be shown after successful payment – Click Print Receipt to download/print the receipt – Save the receipt using Transaction Number for future reference Document Requirements: Typical Documents Needed (to be uploaded/provided): – Applicant`s photograph (passport size) – Photographs of all family members (as required) – Address proof (Aadhaar card, Voter ID, Passport, Driving License, etc.) – Age proof for all members (Birth certificate, School certificate, etc.) – Income certificate (if applicable for specific ration card category) – Aadhaar cards of all family members (if available) – Gas connection proof (if applicable) – Rental agreement (if residing in rented premises) – Declaration form (as prescribed) Payment Details: – e-Sevai Centre Charges: ₹60.00 (as per specimen receipt) – Government Fees: As applicable (may vary based on category) – Total Amount: As displayed on payment page – Payment Confirmation: Required to complete application After Submission: – Application Tracking: Status can be checked using Transaction Number/Application Number – Verification: Application will be verified by concerned officials – Field Inspection: Possible physical verification of residence – Approval: Processed by Civil Supplies Department – Ration Card Generation: Smart card issued upon approval – Delivery: Ration card dispatched to registered address Downloading/Checking Application Status: 1. Go to Check Status section on the portal 2. Enter Application Number or Transaction Number 3. Click Search to view current status 4. Track progress through various stages (submitted, under verification, approved, dispatched) Important Notes: – Bilingual Entry: Information must be entered in both Tamil and English where required – Complete Family Details: Ensure all eligible family members are added to avoid future corrections – Accurate Information: Provide correct and verifiable details to avoid rejection – Gas Declaration: Must disclose existing LPG connection; non-disclosure may affect eligibility – Document Readiness: Keep all required documents ready before starting application – Photo Requirements: Ensure photographs meet prescribed specifications – Aadhaar Linking: Aadhaar linkage is mandatory for receiving subsidies – Category Selection: Choose appropriate ration card category (APL/BPL/AAY, etc.) based on eligibility – Joint Declaration: All adult members may need to sign declaration – Physical Submission: Some documents may need to be submitted physically at designated center Ration Card Types (General Categories): – APL (Above Poverty Line): For families above poverty line – BPL (Below Poverty Line): For families below poverty line – AAY (Antyodaya Anna Yojana): For poorest of poor families – PHH (Priority Household): Under National Food Security Act Validity Period: – Ration card is generally valid until cancelled or updated – Periodic updates/verification may be required as per government norms Assistance: – Apply Online: https://tnesevai.tn.gov.in – Visit: Nearest e-Sevai Centre / CSC Centre for application assistance – Help Desk: Contact Tamil Nadu e-Governance Agency for technical support Sample Receipt Information (as per specimen): – Receipt No: 07220305907357 – Transaction No: TNTACTRI01502606 – Application Date: 05-03-2022 15:58:18 – Service: Application for New Ration Card – e-Sevai Centre Charges: ₹60.00 – Centre Name & Code: Madhavaperumalkoil Panchayat – TACTV-TACTRI015 This guide is based on the e Tamil Nadu e-District User Manual (PDS-501). Government of Tamil Nadu.